Kindred Spirit, Mind body and Spirit Magazine - The UK's leading guide to Mind, Body and Spirit.

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Terms and Conditions

The contents of the advertisements in this Advertising Directory are those of the contributors concerned and do not necessarily reflect the thoughts of Kindred Spirit . In no way does Kindred Spirit recommend or endorse any of the advertisers' products or services unless stated otherwise. We advise all who use this Directory to use their own powers of discernment and to satisfy themselves of the authenticity of any advertisement before proceeding.

Subscriptions

  • Q. Subscription processing - how long will it take?

    Subscriptions received before 10am will be usually be processed that day. Subscriptions received after 10am will usually be processed the following day. (Variation may occur due to unforeseen staff shortages.)

  • Q. When will I receive my first magazine?

    We aim to send out all orders within two days of receipt of subscription order if possible, but within a maximum of seven days. If the order is particularly urgent the customer should say at time of ordering.

  • Q. How are they delivered?

    UK addresses: Magazines will usually be sent by 2nd class post.
    Overseas addresses: Magazines will usually be sent by airmail post.
    USA: If the first magazine of the subscription order is the current issue it will be sent by airmail post. Subsequent issues of a USA subscription order, including the first copy if it is one not yet published, are sent in bulk to the USA and then distributed via the US postage system. They will usually reach to the customer within four weeks of UK publication date. The nature of this service is reflected in the price.

  • Refunds - what are the terms?

    If a subscription is cancelled and there are still copies due on that subscription a full refund or a credit note can be given. The refund will be in the same form as the payment. If a credit or debit card payment, the refund will be given against the same card number. If payment has been made by a cheque or postal order, or a direct debit payment - a refund cheque will be sent. The amount refunded will be the difference between the cost of the magazines received if they had been paid for as single copies, and the amount paid for the subscription.

  • Gift Subscriptions

    A letter (or a completed gift card if supplied) will be sent to the recipient of the gift telling them who the gift is from, and the number of issues paid for, along with the current issue if that is the first magazine of the subscription. If the subscription is to start with the next issue, not yet published, a letter will be sent informing the recipient of the above as well as the publication date of the next issue.

  • Tax Charges

    Books and magazines have no VAT charged on them. Overseas customers may have to pay import taxes on receipt of the goods - this will depend on the country concerned.

      • Back Issues

    • Q. Order processing - how long will it take?

      Orders received before 10am will usually be processed that day. Orders received after 10am will usually be processed the following day. (Variation may occur if unforeseen staff shortages occur.)

    • Q. When do they get delivered?

      We aim to send out all orders within 2 days of receipt of order if possible. All orders will be sent within 7 days of receipt of order. If the order is particularly urgent the customer should say at time of ordering.

    • Q. How are they delivered?

      UK addresses: Up to four magazines will usually be sent by 2nd class post. More than four magazines will be sent by 72-hour courier service.
      Overseas addresses: Goods will usually be sent by airmail post. If specified, goods will be sent by 'surface post' which is an economy service which takes longer, but is considerably cheaper. Price available on application.

    • Q. Out of stock?

      We will not knowingly charge for any back issues that are unavailable, and will notify the customer of the situation as soon as possible. In the unlikely event that a mistake is made a full refund will be given. The refund will be in the same form as the payment. If a credit or debit card payment, the refund will be given against the same card number. If a cheque or postal order, a cheque will be sent.

        • Advertising

        • MAGAZINE ADVERTISING (OFF-LINE)

          See Terms and Conditions as published in Ad Rates card found in each copy of the magazine. Also see elsewhere on this site advertising rates.

        • WEBSITE ADVERTISING (ON-LINE)

          For an explanation of the different onine advertising options, please read our advertising information page.
          For an explanation of the different onine advertising rates, please read our advertising rates page.

        • Refusal of advertising

          All advertising will be checked by Kindred Spirit staff before being admitted to the Kindred Spirit website. If an advert is accepted for payment it may still be refused for the following reasons:
          1. It may contain offensive material not picked up by our checking system.
          2. The proprietors or their representatives may consider the advertisement to be unsuitable and they reserve the right to refuse any advertisement.
          3. The advertisement may contain claims that go against Advertising Trading Standards.

        • Charges for cancelled adverts

          If an online advert is cancelled by the advertiser, then a refund will be given subject to a possible administration charge of £10. Refunds will only apply to complete monthly periods which have not yet begun.

        Competitions

          Unless otherwise stated the following guidelines to competitions and giveaways apply:

          • Only one entry per person is valid.
          • Only one entry per household is valid.
          • This competition is not open to any employees (and their families) of Kindred Spirit or any individuals or businesses involved with the competition.
          • Proof of sending email is not proof of receipt of entry.
          • Lost and delayed entries will not be accepted. No responsibility is accepted for lost or delayed entries.
          • Winners will be notified by email within 14 days of competition closing date.
          • All prizes must be claimed within 14 days or your claim becomes invalid.
          • Prizes will be sent out within 14 days of winners confirmation email.
          • No cash prize alternative is available.
          • A list of winners' names can be obtained by sending a SAE to Kindred Spirit.
          • Winners may be required to participate in post-event publicity but it's unlikely.
          • The judge's decision is final and no correspondence will be entered into.

          Kindred Spirit are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at MAIN_EMAIL or call us on +44(0) 1752 762974. This number is charged at standard rates and is manned Monday to Friday 9am to 5pm (excluding Bank Holidays).